Terms of Service
Please read these Terms of Service carefully before using SweetDream.ai. These terms govern your use of our platform and services.
Last updated: January 15, 2024
Important Notice
By using SweetDream.ai, you acknowledge that you are interacting with artificial intelligence and that all conversations and relationships are simulated. This service is intended for entertainment and companionship purposes only.
Acceptance of Terms
Agreement to Terms
By accessing or using SweetDream.ai, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Age Requirements
You must be at least 18 years old to use SweetDream.ai. By using our service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into this agreement.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
Service Description
AI Companion Platform
SweetDream.ai provides AI-powered virtual companions for conversation, entertainment, and emotional support. Our service includes text chat, voice calls, image generation, and character customization features.
Service Availability
We strive to provide continuous service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our service at any time with or without notice.
Content Generation
Our AI generates responses and content based on your interactions. While we implement safety measures, AI-generated content may occasionally be unexpected or inappropriate.
Acceptable Use Policy
Prohibited Activities
You may not use our service for illegal activities, harassment, spam, or any content that violates intellectual property rights. Attempts to hack, reverse engineer, or exploit our systems are strictly prohibited.
Content Guidelines
While we allow adult content between users and AI companions, content involving minors, non-consensual activities, or extreme violence is strictly prohibited and may result in immediate account termination.
Respectful Use
You must use our service respectfully and not attempt to manipulate AI companions into generating harmful, illegal, or abusive content. Repeated violations may result in account suspension.
Payment Terms
Subscription Fees
Premium subscriptions are billed monthly or annually as selected. All fees are non-refundable except as required by law or as specified in our refund policy.
Token Purchases
Tokens are virtual currency used for premium features. Tokens have no real-world value and cannot be transferred, sold, or exchanged for cash. Unused tokens do not expire but may be lost upon account termination.
Price Changes
We reserve the right to modify our pricing at any time. Existing subscribers will be notified 30 days in advance of any price changes affecting their current subscription.
Refund Policy
Refunds may be provided within 7 days of purchase for subscription services that have not been used. Token purchases are generally non-refundable unless required by law.
Anti-Money Laundering (AML) Policy
Purpose and Scope
SweetDream.ai adopts this AML Policy to prevent money laundering and terrorist financing in all services, including cryptocurrency payments via Confirmo. This policy applies to all employees, contractors, and users worldwide. It is reviewed annually and updated to comply with applicable laws.
Compliance Commitment
SweetDream.ai is committed to complying with all applicable anti-money laundering and counter-terrorist financing regulations. We have implemented comprehensive AML procedures to detect, prevent, and report suspicious activities.
Compliance Officer
The company has appointed a Compliance Officer responsible for overseeing AML measures, ensuring adherence to regulations, and serving as the contact point for authorities.
Customer Due Diligence
We may require additional information to verify a customer's identity, including but not limited to government-issued identification, proof of address, and source of funds documentation. Enhanced due diligence is applied for high-risk customers or transactions.
Risk-Based Approach
Transactions and customers are assessed based on risk indicators, including geographical location, payment methods, and transaction size. We do not conduct business with individuals or entities from countries identified by the FATF, OFAC, EU, or UN sanctions lists as high-risk.
Prohibited Jurisdictions
SweetDream.ai strictly prohibits the use of its services by individuals, entities, or their citizens located in or ordinarily resident in the following jurisdictions: Iran, North Korea, Myanmar, the Russian Federation, and Belarus. This restriction applies regardless of the method of access, including through intermediaries, VPNs, or other technical means. Additional jurisdictions may be added as required by applicable sanctions or regulatory updates.
Suspicious Activity Monitoring
We continuously monitor transactions for unusual patterns, including rapid transactions, inconsistent account usage, or payment from suspicious sources. Any suspicious activity may be reported to relevant authorities.
Transaction Limits and Restrictions
We may impose transaction limits or restrictions based on our risk assessment. Large or unusual transactions may require additional verification before approval.
Reporting Obligations
We are legally obligated to report suspicious transactions to relevant financial intelligence units or law enforcement agencies. This may include sharing customer information and transaction details as required by law.
Record Keeping
We maintain records of all customer identification data and transaction history for a minimum of five years, in compliance with applicable regulations.
Training and Review
All relevant staff members receive AML training annually. This policy is reviewed and updated at least once a year to ensure ongoing compliance.
Data Protection
All customer data is collected, processed, and stored in compliance with applicable data protection laws, including GDPR and local privacy regulations.
Intellectual Property
Our Rights
SweetDream.ai, our logo, and all related content are owned by us or our licensors. You may not copy, modify, distribute, or create derivative works without explicit permission.
User Content
You retain ownership of content you create, but grant us a license to use, modify, and display your content as necessary to provide our services and improve our AI models.
AI-Generated Content
Content generated by our AI companions is considered jointly created. You may use AI-generated content for personal purposes but cannot claim exclusive ownership or commercial rights.
DMCA Compliance
We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, please contact our legal team.
Disclaimers & Limitations
Service Disclaimer
Our service is provided 'as is' without warranties of any kind. We do not guarantee the accuracy, reliability, or appropriateness of AI-generated content or the continuous availability of our service.
AI Limitations
AI companions are not real people and should not be considered substitutes for human relationships, professional therapy, or medical advice. Users should maintain realistic expectations about AI capabilities.
Limitation of Liability
Our liability is limited to the amount you paid for our services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold us harmless from any claims arising from your use of our service, violation of these terms, or infringement of third-party rights.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please contact our legal team.